Expressrapic Furniture Store – Sales Policy

Effective Date: January 2, 2025

At Flashrapic Furniture, we are committed to providing our customers with high-quality furniture and an exceptional shopping experience. Below is our Sales Policy to ensure transparency and clarity for all of our valued customers:

1. Product Availability

  • Stock Levels: All products listed on our website and in-store are subject to availability. While we make every effort to keep our stock updated, there may be times when an item is out of stock or discontinued.
  • Backorders: If an item is temporarily out of stock, we will notify you and provide an estimated restock date. If the item is unavailable within a reasonable time, we will offer a full refund or suggest alternative options.

2. Pricing

  • Prices: All prices listed on our website and in-store are in U.S. Dollars (USD). Prices are subject to change without notice due to factors such as supplier costs, promotions, or market conditions.
  • Sales Tax: Sales tax will be applied to all orders based on the local tax rate in Carmel, Indiana (IN) or the applicable tax rate for online orders.
  • Discounts & Promotions: Discounts, special offers, and promotional codes may be available periodically. These offers are subject to terms and conditions and may not be combined with other discounts unless otherwise stated.

3. Payment Methods

We accept the following payment methods for both in-store and online purchases:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards
  • PayPal
  • Gift Cards: Flashrapic Furniture gift cards can be used for purchases both online and in-store.
  • Financing Options: Financing is available through approved third-party providers. Please inquire at checkout for more information.

4. Order Confirmation

  • Online Orders: After placing an order online, you will receive an email confirmation with details of your purchase, including product details, pricing, and estimated delivery or pick-up time.
  • In-Store Orders: In-store purchases will be confirmed by store staff, and a receipt will be provided at the time of purchase.

5. Delivery & Shipping

  • Delivery Services: We offer local delivery for furniture orders within the Carmel area. Delivery charges will be applied based on the distance and size of the order.
  • Free Delivery: Periodic promotions may include free delivery for specific orders or minimum purchase amounts. Please check our website or inquire in-store for current offers.
  • Shipping for Online Orders: We ship to most U.S. locations. Shipping fees are calculated based on the size, weight of items, and delivery address. Delivery times may vary.
  • Shipping Damage: If you receive a damaged item, contact us within 7 days of delivery. We will offer a replacement, repair, or return as appropriate.

6. Cancellations

  • Order Cancellation: Orders can be canceled before they are shipped or processed. To cancel, contact us at (317) 706-9615 or email us at info@flashrapic.net.
  • Cancellations after Shipment: Once an item has been shipped, it cannot be canceled. You will need to initiate a return upon receiving the item as per our Return Policy.

7. Sales Tax

Sales tax is applicable to purchases made in Indiana and for online purchases where required by law. Tax rates are based on local and state tax rates applicable to your location.

8. Warranty & Guarantees

  • Product Warranty: All furniture sold by Flashrapic Furniture comes with a manufacturer’s warranty. Warranty details and coverage vary by product. Refer to the warranty documentation included with your purchase.
  • Satisfaction Guarantee: If you’re not satisfied with your purchase, we offer a 30-day return policy, allowing you to return or exchange furniture under qualifying conditions (as per our Return Policy).

9. Customer Service

If you have any questions or need assistance, our customer service team is available to help:

At Flashrapic Furniture, we are dedicated to ensuring a seamless shopping experience from purchase to delivery. If you need any assistance or have questions, please reach out to us. We look forward to helping you furnish your home with beautiful, high-quality furniture!